Events submitted by our members
Please post your event by clicking on the green “Post Your Event” button below. All member-submitted events must be approved by Chamber staff. To expedite your request, please contact Ken Rutherford.
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Are you familiar with every single interaction your customers have with your business and brand? Do you know if those experiences are good interactions or poor ones? Do they leave your customers with something else to be desired or even worse –left puling their hair out and frustrated?
How can you tell? How do you identify those gaps in experiences and more importantly, how do you remedy them?
Those questions will be answer during our live, virtual discussion. We are even going through a FULL Journey Mapping example that you don’t want to miss.
This is such an important topic that I’m co-presenting with Julia Maldonado, a customer experience specialist and founder of InTandem Digital Consulting