President & CEO

The Gwinnett Chamber of Commerce is seeking an exceptional leader with strong local and regional relationships to fill the role of President/CEO. Learn more about this exciting opportunity below. We invite interested leaders to submit resumes and cover letters using the link provided. Resumes will be accepted until Thursday, Feb. 28, 2019.

Gwinnett Chamber Vision Statement
The Gwinnett Chamber will be the forum for business, government, education, healthcare, arts/culture/entertainment, and philanthropic and public-service communities to come together to advance our region’s economy and enrich Gwinnett’s quality of life.

Gwinnett Chamber Mission Statement
The mission of the Gwinnett Chamber is to strengthen existing businesses, facilitate the growth of quality job opportunities, and enrich the community’s quality of life.

The Gwinnett Chamber serves over 2,000 members throughout metro Atlanta by delivering pertinent and useful programs that strengthen and connect businesses locally, regionally, and globally. The Gwinnett Chamber uses its strategic marketing and communications capabilities to support its members, promote its programs, and enhance economic development efforts.

The Gwinnett Chamber develops opportunities for job growth by working with strategic partners to enhance economic development initiatives in Georgia. The Gwinnett Chamber promotes economic development in Gwinnett and the metro Atlanta area primarily through its Partnership Gwinnett initiative. Partnership Gwinnett focuses on holistic economic development in targeted industries through continuous efforts to retain, expand and leverage existing Gwinnett businesses; focused marketing efforts to attract businesses to locate or expand operations in Gwinnett; and comprehensive efforts to assist entrepreneurs in launching and sustaining start-up businesses.

The Gwinnett Chamber supports community development efforts that enrich Gwinnett’s quality of life and quality of place. The Chamber also facilitates efforts to develop, attract, and retain world-class entrepreneurial and community leadership talent.

Submit a C.V. or Resumé Here Attach Resumé, curriculum vitae, or any other supporting documents. All submissions will remain confidential to the selection committee.

Job Description

  • As one of the region’s key strategic leaders, the President & CEO will be charged with building on the legacy, vitality and impact of the Gwinnett Chamber. He or She is responsible for the overall leadership and management of this successful organization with a budget in excess of $5 million and 36 staff. In addition, the President & CEO will serve as a community leader, advocate and ambassador for the region as well as being responsible for implementing strategic initiatives for a more competitive economy and an enhanced quality of life in Gwinnett County.

    As the senior executive for the Chamber, the new CEO will work closely with the Board to focus the organization’s priorities around the Chamber’s mission. Among those priorities includes a strong focus on job creation, small business growth, embracing the diversity of the community, and improving the quality of life in Gwinnett County. The President & CEO is responsible for the following:

    • Administration and Financial Stewardship. Attracts, develops, and retains a strong staff; develops future leaders for the Chamber; manages and drives a highly effective and efficient organization as measured by achievement of priority goals, membership satisfaction and growth, revenue generation to support priorities, and quality programs and initiatives. Develops a balanced budget annually that is aligned to the strategic goals of the organization and which takes care to carefully steward the financial investments of the Chamber members. Develops an accountable culture and the necessary processes to control costs and to ensure stakeholder funds are spent with the appropriate level of financial controls.
    • Membership Development and Inclusion. Provides leadership in the area of member services to ensure there is a compelling value proposition and relevant offerings for current and prospective members. Recognizes the increasingly diverse constituencies in the business and at-large communities to attract their involvement in the Chamber.
    • Economic Development. Defines the role of the Gwinnett Chamber as a leader in regional economic development in conjunction with Partnership Gwinnett, drives the implementation of progressive development initiatives, and works in close collaboration with government agencies, the Atlanta Regional Commission, educational institutions, civic organizations and other economic development entities to sustain and advance the regional economy.
    • Strategic Direction. In conjunction with the Board, develops and implements a long-range strategic plan for the Gwinnett Chamber. Facilitates and drives the development and successful implementation of the organization’s vision, as well as strategic and operational plans.
    • External Relationships. Develops strong relationships and works closely with a wide-range of constituencies across the region and state, in both the public and private sector, to build and support coalitions consistent with the Chamber’s overall mission and priorities. Builds consensus across diverse regional entities. Convenes meeting and coalitions of regional and state organizations that share challenges and/or common goals. Represents the Chamber at appropriate civic, cultural, charitable, business, and community activities. Serves on appropriate boards, commissions, committees and organizations related to areas that are critical to the region and chamber including the Metro Atlanta Chamber and the Georgia Chamber. Attends key regional and political events as a representative of the Chamber.
    • Advocacy/Public Policy. In conjunction with the Board and relevant policy committees, identifies and prioritizes public policy issues and positions. Ensures effective representation before relevant federal, state and local government bodies to achieve desired outcomes. Collaborates successfully with other organizations in advocating a pro-business agenda at the federal, state and local levels.
    • Community Leadership. Serves as a community leader and alliance builder to ensure a vibrant economic environment and high quality of life for both employers and their employees and their families.
    • The Voice of the Chamber. Serves as a principal spokesperson for the Chamber with a goal to enhance the overall brand and image of the region. Effectively communicates to internal and external audiences the Chamber’s position on key issues, its many successes, and its future plans.
    • Board Relations. Builds and maintains strong relationships and communications with the Board of Directors. Provides the strategic leadership necessary to garner full engagement of board members in participating in Chamber initiatives. Provides counsel to the Board and committees regarding public policy, programs, and other key initiatives. Maintains regular and open communications with the Chairman and Executive Committee members. In collaboration with the Chairman and other senior officers, plans and organizes Executive Committee and Board of Directors meetings on a regular basis.
    • Successful transition into the Chamber and community as the pre-eminent voice of business.
    • Development of a clear focus and refreshed strategic plan, in alignment with the Chamber’s mission, inclusive of clear milestones, performance goals and implementation plans.
    • Evaluate financial plan, defining appropriate key performance indicators (KPIs), including staff cost metrics to determine appropriate balance of staffing for this size organization and identifying appropriate capital expenditure and repair and maintenance reserves.
    • Develop budget that balances fundraising and programs, with analysis of cost/benefit of programs and audience served versus levels of fundraising required with a view toward minimizing fundraising fatigue and maintaining a sharp focus on stewardship of investments of Chamber members.
    • Clear articulation and alignment of organizational structure to support the mission and strategic plan.
    • Successful collaboration with key business, governmental, education, cultural and economic development entities in the region.
    • Inspirational representation of the Chamber before all key constituents, government bodies, the media, and the public.
    • Continuation and enhancement of initiatives that enhance the Chamber’s culture of inclusiveness, to gain diversification of chamber membership and leadership (gender, race, size of business, regions, age).
    • Articulation and evidence of an enhanced value proposition for membership of the Chamber.
    • Demonstrate effective team building for both staff and volunteers and members.
  • The successful candidate will be passionate, strategic and results-driven with 8+ years of successful senior-level leadership experience with an organization of similar scope and complexity. While a record of accomplishments at the senior level in a chamber of commerce, a large regional economic development organization, large trade or business association, a large business, or similar organization will be beneficial, strong consideration will also be given to executives who possess a connection to the region and the requisite leadership skills from the private sector. Specific experience and qualifications will include:

    • A history of successful engagement, partnering and consensus building with a broad range of constituencies and cultures.
    • Stellar interpersonal and communications skills with significant experience serving as a spokesperson and advocate.
    • Experience with strategic planning and working in close collaboration with a volunteer Board of Directors is highly desired.
    • Experience in economic development and/or related field; experience with development and implementation of a marketing strategy for an organization and understanding and knowledge of how businesses assess development/expansion opportunities and deploy capital.
    • Politically savvy. An understanding of federal, state and local governments, including a working knowledge of government affairs/lobbying, position development, and advancing an agenda through the legislative process. Knowledge of the regional political environment is a positive, however the ability to cultivate quickly key local stakeholder relationships is key.
    • An ability to grow and engage membership. A divergent and creative thinker with the ability to listen and assess needs, generate and promote innovative products and services to enhance the value proposition for members as well as increase non-dues revenue.
    • An ability to facilitate the Chamber’s efforts to partner with local organizations and leaders who represent Gwinnett’s diverse culture; capacity to transform chamber membership and board leadership, to reflect the diverse constituents and cultures of Gwinnett’s business community.
    • A results-oriented leader who has strong business acumen; a good manager of assets – people, money and time. An effective manager of talent and other resources. Demonstrated ability to drive a positive bottom line. Experience recruiting, developing, motivating and retaining a strong, diverse staff in a team-oriented environment.
    • Must be global-minded; prior international business experience is a plus.
    • Flexible by nature and with the ability to understand and adapt to a rapidly changing business environment.
  • Inspiring Others

    • Is skilled at getting individuals, teams, and an entire organization to perform at a higher level and to embrace change; negotiates skillfully to achieve a fair outcome or promote a common cause; communicates a compelling vision and is committed to what needs to be done; inspires others; builds motivated, high-performing teams; understands what motivates different people.

    Acting with Honor and Character

    • Is a person of high character; is consistent and acts in line with a clear and visible set of values and beliefs; deals and talks straight; walks his/her talk; is direct and truthful but at the same time can keep confidences.

    Being Organizationally Savvy

    • Maneuvers well to get things done and identifies creative solutions. Knows where to go to get what he/she needs. Politically aware and agile and instinctively knows what the best solutions are for all community constituents. Synthesizes complex views and articulates positions and arguments well.

    Managing Diverse Relationships

    • Relates well to a wide variety of diverse styles, types, and classes; open to differences; builds diverse networks; quick to find common ground; treats differences fairly and equitably; treats everyone as a preferred customer.

    Management of Challenges 

    • Comfortable with high pressure environment and complex challenges and capable of calmly addressing all issues, challenges, and people with professionalism, grace, and tact. Capable of constructively working through conflict and delivering negative feedback and messages in a constructive manner. Comfortable dealing promptly and fairly with problem performers and keeps everyone aware where they stand and how they can improve.;.

    Understanding the Business

    • Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understand how businesses operate in general; learns new methods and technologies easily.

    Making Complex Decisions

    • Can solve even the toughest and most complex of problems; great at gleaning meaning from whatever data is available; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem-solving tools and techniques.
  • Strong preference will be given to a candidate with extensive local and regional relationships.

  • An undergraduate degree is required; an advanced degree is preferred.

  • A competitive compensation package will be made available to the qualified candidate.

Submit a C.V.
or Resumé Here
Attach Resumé, curriculum vitae, or any other supporting documents. All submissions will remain confidential to the selection committee.

Gwinnett Chamber Strategic Plan

The Gwinnett Chamber has been an integral part of the Gwinnett and Metro Atlanta business community for decades. Founded in 1947, it has represented the business community and has witnessed significant changes in Gwinnett County and metro Atlanta. Partnership Gwinnett, founded in 2006, is an initiative of the Gwinnett Chamber and is responsible for economic development efforts in five targeted sectors: Advanced Manufacturing, Information Technology Solutions, Headquarters & Professional Services, Health Sciences & Services and Supply Chain Management. Partnership Gwinnett developed its strategic plan in 2007 and updated it in 2011.

With the dramatic changes happening in the economy in Gwinnett County, metro Atlanta and throughout the state and country, and with new leadership in 2013, it was time for the Chamber to develop its strategic plan. The Planning Edge, a strategy consulting firm with substantial experience working in Gwinnett County, was hired to work with the Chamber to develop this plan. The process included creating a small steering committee of past, current and future Chamber chairpersons; interviews and focus groups with both internal and external constituents; analysis of internal and external information and plans; and member survey information. This resulted in a new vision and mission, operating principles and goals, and a set of strategic priorities that, as addressed, ensure that the Chamber is serving its mission and vision.  Broad cross-functional action plans to support the strategic priorities and unit specific plans were developed as well.